Docs & FAQ

Installing the widget

Add the calculator to your site

Paste this where you want the calculator to appear (get your key from the dashboard):

<script src="https://cdn.pitiwidget.com/widget/v1/loader.js" data-widget-key="pk_live_…" async></script>
<div id="mortgage-widget"></div>

My platform blocks scripts (Squarespace Personal, some Wix plans)

Use the iframe embed instead — same widget, no JavaScript required. Your dashboard's Install page provides both snippets and tells you which your platform needs.

Multiple calculators on one page

Supported. The loader also survives single-page-app and page-builder re-rendering.

Strict Content-Security-Policy?

Add our hosts to your CSP (script-src, connect-src, and frame-src for iframe mode). If the loader can't reach us, it logs a clear console warning with a docs link — visible to your developer, invisible to visitors.

Cookies / consent banners

The widget sets no cookies and does no cross-site tracking, so it's exempt from most cookie-consent gating.

Branding & leads

My branding change isn't showing

Config is edge-cached; changes propagate within about 5 minutes. Wait and hard-refresh.

Leads going to spam?

Check the “last lead received” indicator in your dashboard to confirm delivery, and configure the outbound webhook (dashboard → Leads) to send leads straight to your CRM as a reliable alternative to email.

Verify your install

Use the “Verify my installation” button in the dashboard — it fetches your page and reports whether the snippet or iframe was found.

Subscription & billing

The calculator never breaks your page. By state:

• Active / Past due (grace): full features, your branding.
• Lapsed / canceled: calculator still works; branding reverts to “Powered by”; lead capture and the live feed are disabled.
• Invalid key: a generic unbranded calculator.

Is this financial advice?

No. The calculator provides estimates for informational purposes only — not a loan offer or pre-qualification. It never collects SSN or income.

Still stuck?

Email support@pitiwidget.com — we aim to respond within one business day.